Legal
This translation is for information only; the Slovak version is binding.
- Seller: Gladiator Team s. r. o., Nemocničná 18, 990 01 Veľký Krtíš. Place for submitting complaints: Gladiator Gym Lučenec, Námestie Artézskych prameňov 2924, 984 01 Lučenec; email gladiatorgymlc@gmail.com.
- A consumer can submit a complaint in person at the gym or by email. The complaint must include the order number (from the order confirmation) and a description of the defect.
- Warranty period for goods: 24 months. For food and dietary supplements, the best-before date printed on the packaging applies.
- Deadline for handling a complaint: 30 days from the date the complaint is lodged. The consumer receives written confirmation of the outcome.
- A complaint does not cover defects caused by improper use, storage or normal wear and tear.
- Alternative dispute resolution body: the Slovak Trade Inspection (SOI).